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Scented Candles

HELP CENTER

Everything You Need to Know

WHAT IS YOUR RETURN POLICY?

We know how hard it is to smell a candle online! And we want you to be happy with your purchase. You may make a return or exchange as long as the candle is not burned. Please contact us with in 7 days of receiving your package. Before you send the candle back contact us and we will walk you through the process. Deposits are nonrefundable.

HOW LONG SHOULD I EXPECT BEFORE GETTING MY CANDLE?

We process orders Monday through Friday in the order that they are received. Processing time is approx. 1 to 3 buisness days. Delivery 3 to 5 business days. If you need your candle sooner please contact us.

HOW DO I CARE FOR MY CANDLE?

Upon first use burn for at least 2 hours or until the entire surface has turned to liquid wax. Trim wick to 1/8th inch before each use. Burn for no more then 3-4 hours at a time. Always keep candles in sight when in use.

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